FAQs

How does Hostsens pricing work?

It is based on a monthly subscription plan. You subscribe the first country for US$149/mo and additional countries for US$99/mo each. We also have a world plan that includes all countries monitored by Hostsens, if you need more information please contact us using our contact form.

How does the 7-day free trial work?

The free trial gives you access to all of the great HostSens information that you would get as a paying customer - free of charge - for one week. You can cancel it at any time during your trial and you will not be charged. If you love it, then you do not have to do anything. Your paid subscription will start at the end of the 7-day trial.

Can I submit feature suggestions to Hostsens? How?

Yes! If you have any suggestions on improving already existing Hostsens features, or ideas for new features, please use our Feedback Forum

What happens after the free trial period?

If you do not cancel before your free trial period ends, you will be automatically charged for your subscription.

What payment methods do you accept?

We use Paypal to process all online payments. You can use all major debit and credit cards (VISA, MasterCard, Discover and American Express), or you can use your Paypal account. Both methods are safe and secure.

Can I extend the free trial period for my subscription?

No. Free trials are limited to 7 days and cannot be extended.

How do I cancel my subscription?

If you no longer need your subscription, it’s easy to cancel it. Cancelling stops the recurring payments, but the subscription remains active until it reaches its expiry date. It’s important that you cancel your subscription at least three days before the renewal date, to avoid being charged for the next billing cycle.

My company has business in many different countries, we´d like to subscribe all your reports. Do you have a corporate plan?

Yes, we have a world plan. Please contact us for details: subscriptions@hostsens.com

Do you provide research focused on predictions?

No, firms like Gartner can tell you what they think people are going to do. Our job is to tell you what people are actually doing.

How often is new information released?

Hostsens is a monthly market snapshot, all data is collected and processed in the first half of the month and new reports are released by the 20th of each month. We will drop you an email as soon as we have an update

In my country top webhosting companies ranking there are some foreign companies. Why?

Our goal is to present the scenery of the web hosting industry in your local market. For that reason, to build the rank we use as criterion showing the top companies considering the number of local domains each one of them host.

My company provides plans for resale, our whois data is hidden. Is it the reason why we are not ranked?

All of our staff's best effort are committed to identifying every company's DNS & webservers. In most cases, we manage to do that even when the company keeps its registry data hidden. But it's not always possible, we'll be happy to receive the list of your DNS & webservers to keep your data correct and up to date in HostSens report.

Can I help increasing data accuracy?

Yes ! You can send to us a list of all DNS servers and webservers used by your company.

I have a question that is not answered here. Who do I send it to?

If you have any question or you want to give us a feedback please use our contact form and we will respond as quickly as possible